THANK YOU FOR CHOOSING ONE WAY
At One Way, providing great service is more than just words... it's what we do. Our employees don't just collect refuse, we genuinely care about our customers and go above and beyond to provide the best service and support. "Good enough" is just not an option for us.
We understand the frustration associated with automated phone systems. That's why when you call our office during regular business hours you will be greeted by one of our friendly staff members who is ready to help.
We look forward to hearing from you soon!
ONE WAY, INC. ® | P.O. BOX 704, LYONS, CO 80540 | PHONE 303 823 0556 | E-MAIL ONEWAYTRASH@AOL.COM | FAX 303 823 2451
Supporting local business has many advantages to our neighborhood. Entrepreneurship fuels America's economic innovation and prosperity while helping to reduce marketplace prices over the long term by ensuring competition. Local ownership ensures that every business decision is made locally by people who live in your community and who will feel the impacts of those decisions. We create more jobs locally and return a much larger share of our revenue back into the local community, enriching the whole community. Being a family-owned and operated business, we’re able to offer you that personal touch by serving your personal needs, not a national sales plan. Our goal is customer satisfaction.
Holiday Schedule: The office will be closed and no routes will be run on: Thanksgiving Day, Christmas Day and New Years Day. Routes on these holidays and the subsequent days of that week will be completed one day late. Friday collection is rescheduled to Saturday.
BUILDING A STRONGER COMMUNITY
ROUTES RESUME ON REGULAR SCHEDULE MONDAY, SEPTEMBER 16, 2013
We understand that many of our customers were affected by this disastrous flood. Our concern is widespread and our thoughts and hopes are with the victims and their families. We are hoping you are safe and staying strong through these difficult times. We have resumed service the following week after the flood in an effort to assist all of our customers in the clean up.
Our routes are now running on their regular schedules, however, collection will be dependent on available access to your area. Please understand that some roads will open up to residents but remain closed to commercial vehicles. Many roads have sustained substantial damage and the danger of allowing heavy commercial vehicles access remains high. We are utilizing all of our resources to reach each and every one of our customers.
During the week of the flood we were unable to complete many of our routes. If you were missed as a result of the flood during that time, we collected larger amounts of trash to make up for any missed service dates.
ATTENTION - TEMPORARILY CANCELED ROUTES
Our routes on South St Vrain Dr, N St Vrain Dr and in Pinewood Springs have been temporarily canceled. Routes will continue on their regular schedules as soon as our equipment has access to these areas.
LARGE COLLECTIONS / LOCATIONS FOR TRASH RECEPTACLES FOR FLOOD DEBRIS
Due to the overwhelming volume of debris, our equipment is reaching its capacity on many routes. To ensure that we are able to service all of our customers, we will only be collecting regular household trash on our residential routes unless otherwise scheduled with our office. For information regarding locations of city and county provided trash receptacles for flood debris you may contact the Boulder Office of Emergency Management at (303) 441-3390.
If you are unable to utilize these services please contact customer service to schedule a collection. Additional equipment may need to be dispatched for large collections. We also provide roll-off and dumpster containers for rent.
FEDERAL DISASTER AID MADE AVAILABLE TO THE STATE OF COLORADO
Individuals and business owners who sustained losses in the designated area can begin applying for assistance by registering online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA (3362) or by web enabled mobile device at m.fema.gov. Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.